We ensure compliance with the obligations arising from Regulation (EU) 2016/679 of the European Parliament and of the Council (RGPD) and other legislation on the protection of personal data and privacy. Respect for your privacy, protection of your personal data and compliance with applicable legal obligations in this matter is a priority for us, which is why we are committed to only processing your personal data that is strictly necessary to provide you with the best service. , ensuring respect for your privacy, transparency in information and application of best practices in the field of security and protection of personal data. Whenever your personal data is processed by contracted entities, we will demand that they present the same level of security and guarantee of privacy, in terms of protection of personal data.
When your personal data is processed by subcontracted entities, we will ensure that they have the same level of security and privacy guarantee in terms of personal data protection. In case of doubt about the processing of your personal data, we will be completely available to clarify it.
I. Entity responsible for data processing
Filipa Van Brabant Clothing, Lda., identified by NIPC 513690530, headquartered at Largo Augusto Simões, 2, Vale de Açores, 3450-203 Mortágua, Portugal, owner of the PhiClothing brand, is the entity responsible for processing the personal data of customers of Phiclothing.
If you need to get in touch with the person in charge of protecting your personal data, you can do so by emailing firstname.lastname@example.org or alternatively by calling 00351 91 8101127.
II. Categories of personal data collected, purposes for which the treatment is intended and grounds of legitimacy
We only process the personal data strictly necessary to provide you with the best service:
Online account: If you create an online account at www.phiclothing.com, we will only process your personal identification and contact data. The processing of this personal data is essential so that you can enjoy all the features of your online account (distance purchases, purchase history, exchanges and returns). Your personal data will be deleted 2 years after your last login.
Email / SMS Marketing: If you wish to receive information about news, campaigns or offers, we also need your data but you can, at any time (in your personal account or in each communication medium sent) withdraw the indication to receive this type of communication.
Competitions on Social Networks: Whenever you participate and win one of our competitions, we will ask you to provide us with your identification and contact details (mobile phone number, address and e-mail). These personal data will only be processed for the purpose of awarding and sending the respective prize.
Exchanges | Returns | Complaints: In order to provide you with the best assistance and support, we need you to provide us with your personal identification and contact details (e-mail and mobile phone number). These data and your bank identification number will also be requested in the case of returning items.
III. Recipients of personal data
In carrying out the activities described above, we may disclose your personal data to entities external to the company, namely: entities subcontracted to provide logistics and transport services, information technologies, data storage, auditing, document management and litigation. The entities in question comply with the rules defined by the company in this area, this obligation being regulated by contract; entities qualified as third parties for the purposes of the General Regulation on Data Protection, such as the Tax and Customs Authority, Judicial, Judicial and Regulatory Entities.
IV. Rights of holders in the field of data protection
The holder of personal data has the following rights: right of access, right of rectification, right of erasure, right of limitation, right of portability, right of opposition, right not to be subject to automated decisions and right to submit a complaint to the authority of competent control - National Commission for Data Protection (CNPD) - Rua de São Bento, n.º 148 – 3.º, 1200-821 Lisboa | Phone: +351 213928400 | Fax: +351 213976832 | email: email@example.com.
The aforementioned rights can be exercised at any time by communicating with the company via email firstname.lastname@example.org.